Information Systems Analyst III - Learning and Training [United States]

 

Organization:

SHSO-Sutter Health System Office-Valley

Position Overview:

Delivers systems and applications and to help build a high-performing team. Consults with customers to proactively identify business processes or data needs that may be addressed through technology solutions. Leads or contributes to determination and implementation of appropriate solutions. Performs needs assessment for training solutions to ensure users of technology are effectively prepared. Contributes to development and delivery of training as needed. Leads development of data standards where needed to achieve system goals. Collaborates with vendors and enterprise-wide information technology as needed to pursue and support initiatives and ongoing system use. Manages and participates in affiliate specific and system-wide projects and initiatives. Acts as mentor/coach to provide informative, positive resource for solicited or unsolicited advice on performing work responsibilities.

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Job Description:

This is a work from home role within California.

EDUCATION:
Bachelor's: Human Resources, Management Information Systems, or related field or equivalent education/experience

TYPICAL EXPERIENCE:

2 years recent relevant experience

SKILLS AND KNOWLEDGE:
General understanding of various computerized information process flows and impact between the HRIS, Benefits, Compensation, Employment and Payroll areas is required

Good understanding of technology concepts, database structure, operations and administration is required

Knowledge of report development, and design is required

Knowledge of HR, Benefit and Payroll laws, regulations, procedures, and operations is required if technical experience is limited

Knowledge of shared services center / contact center operations and associated human resource issues and solutions

Ability to perform day-to-day HRIS activities to ensure that customer priorities are met Project management skills

Leadership skills including the ability to coach, counsel and provide ongoing performance feedback to Team Members

Requires the ability to specify user requirements, interacting with technical users, health care staff and vendors, and to document user needs, outcomes and procedures

Training and large group (e.g., user groups) facilitation and presentation skills are required

Ability to communicate ideas both verbally and in writing to influence others and listening skills

Ability to build and maintain relationships with internal and external clients

Ability to coordinate with other human resources team members to deliver seamless customer service

Ability to analyze data, identify information trends and determine solutions

Ability to identify concerns before they become problems, and to propose solutions to the concerns

Ability to operate effectively in a fast-paced environment

Ability to work and operate effectively in a fast-paced environment with changing priorities and multiple customers

Ability to navigate HR information management systems to perform analysis

Proficient in Microsoft Word, Excel and PowerPoint and HRIS systems and applications

Requires the ability to work with and maintain confidential information

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday, Variable

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

This position is work from home eligible.

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Number of Openings:

1

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $41.64 to $62.46 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

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