About EAB
At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,500 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across five major areas: enrollment, student success, institutional strategy, data & analytics, and diversity, equity, and inclusion (DE&I). We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.
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At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.
For more information, visit our Careers page.
The Role in Brief:
Coordinator, EAB Seramount
Seeking a tech-savvy Coordinator with an eye for aesthetics to work on EAB Seramount’s Learning team. Does this sound like you? Join a mission driven team, committed to social change, in an inclusive and high-performing culture.
EAB Seramount is a strategic business dedicated to advancing Diversity, Equity, and Inclusion in the workplace.
We serve forward thinking organizations with integrated tools that provide a strategic and holistic map for setting new standards for workplace culture. Over the past four decades we’ve built deep, data-powered intelligence on the employee experience, which allows us to address specific client workplace challenges related to Diversity, Equity and Inclusion (DEI). We excel in serving as our members’ go to partner in developing and progressing their diversity and inclusion strategies. Our business is in growth mode and offers the right person the opportunity to be part of a diverse, dynamic, creative, and highly skilled team partnering with leading companies to advance more inclusive corporate cultures.
As the Learning department Coordinator, you would be responsible for the day-to-day workings of the leaders you support, a team of experts who partner with all businesses to address strategic objectives. It goes without saying that your assistance will be needed in revenue tracking and calendaring, but this job is very much about people. The relationship you form with the colleagues whom you support is absolutely critical because that’s what enables you to become a true partner. In addition to understanding your team's business - and business needs - inside and out, you will also need deep knowledge of the leadership and workings across the Seramount enterprise.
This position currently reports to the Senior Director, Learning at Seramount, a part of EAB and may support multiple team members, as needed. The position is open to remote work within the continental U.S.
Primary Responsibilities:
- Provide high-level administrative support for the Learning department, requiring discretion, confidentiality, a good understanding of technical and business vocabulary, and a detailed knowledge of the organization's operations, procedures, and people
- Provide technical support - updating slide decks through PowerPoint and managing the back end of zoom trainings and running tech checks
- Establish sound business relationships by providing courteous and efficient assistance to both internal colleagues and external clients
- Understand the day’s priorities so you can be strategic about how you direct requests
- Ensure all project documentation is maintained appropriately for each project (e.g., deliverables schedule, scope of work, and email confirmations)
- Exemplify the desired culture and philosophies of the organization on DEI in a global workplace
Basic Qualifications:
- Excellent academic record
- Bachelor’s Degree
- Must possess at least two of the following:
- Customer service experience
- Experience working in a team environment
- Experience in an office setting
- Leadership experience
Ideal Qualifications:
- Ability to work independently and autonomously
- Proven ability to meet and exceed internal and external customer expectations
- Proven ability to manage and troubleshoot basic technology platforms
- Attention to detail
- Solution-focused problem solving
- Experience developing personal organization tactics to meet business goals
- Proven experience managing multiple, competing priorities simultaneously
- Discretion with sensitive material and communications
- Experience with Excel
- Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB’s DE&I Promise
If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome diversity of background and experience. We would encourage you to submit an application if this is a role you would be passionate about doing every day.
Benefits:
Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package.
- Medical, dental, and vision insurance; dependents and domestic partners eligible
- 401(k) retirement plan with company match
- 20+ days of PTO annually, in addition to paid firm holidays
- Daytime leave policy for community service or fitness activities (up to 10 hours a month each)
- Paid parental leave for birthing and non-birthing parents
- Phase Back to Work program for employees returning from parental leave
- Infertility treatment coverage and adoption or surrogacy assistance
- Wellness programs including gym discounts and incentives to promote healthy living
- Dynamic growth opportunities with merit-based promotion philosophy
- Benefits kick in day one, see the full details here.
At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.
To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
