BASIC FUNCTION:
The incumbent will be responsible for coordination of orders and implementing and tracking changes; responding to, calling, and visiting customers and vendors; preparation of shipping releases; and production scheduling related to third party processing for both internal and external resources, purchase order creation, receipt of finished goods, delivery, and shipment creation all in alignment with the unique business strategy. Third Party Processing is the business reference to material that has to be processed prior to sending to the customer. It begins at the time the order is taken, sent internally or externally for processing, received, and then shipped to the customer. It is more complex/detailed then entering a standard order and the knowledge of the process along with the customer requirements, scheduling/execution of the order internally/externally, generation of the shipment to fulfill the logistics execution.
NATURE & SCOPE:
- This position reports directly to the Sales Manager
- Responsible for the process management of products that require third party processing.
- Occasional travel is required.
- Bachelor’s degree in a technical field such as Engineering, Marketing, or Business Administration combined with 3-5 years of experience with a proven track record in significant increased sales volume responsibility, product line management, and knowledge of rolling process.
- Proactive approach, self-disciplined in character while being a self-starter with the ability to effectively plan and establish/maintain priorities.
- Computer literate and have an understanding in Finance related to costing and margins. Experience in an ERP computer system environment an asset
- Thorough knowledge of steel products and the steel making process
- Effective written and oral communication skills and the ability to execute leadership and corroborative skills.
- Strong understanding of how to execute the overall commercial strategy by achieving success through the day-to-day operations/activities.
- Background or experience in a metrics driven environment is critical.
PRINCIPAL ACCOUNTABILITIES:
1. Establish a weekly/monthly schedule related project timing and assure project is delivered in a timely manner, which includes but not limited to managing third party processing based on customer needs and customer’s required delivery schedule.
2. Key decision maker in where material will be processed based on available schedules internal and external to optimize production facilities and customer satisfaction. Understand the Company’s profit objectives and meeting customer demands when planning the processing schedule for the pending backlog.
3. Interact in a professional manner with all-levels of customer’s personnel while promoting and selling our products. Considerable tact and diplomacy are required.
4. Establish and maintain good working relationships with existing and potential customers. The incumbent will be held accountable for resolution of complaints to the mutual satisfaction of both Gerdau and the customer.
5. Establish and maintain good working relationships with business resources across mills, vendors and sales for the third-party process. The incumbent will be held accountable for resolution of complaints among the integrators to the mutual satisfaction among the key integrators.
6. Maintain awareness of inventory levels and make sure that they are adequate to meet customer needs and will take the lead to ensure the material movements occur in order to meet customers’ requirements.
7. Manage incoming and current backlog of customer orders to ensure we are meeting the customer demands and providing accurate promise dates to the customer.
8. Define the process and system to measure the promise date accuracy for meeting customer demands.
9. Define the process and integration points to manage the third-party processing orders to ensure customer satisfaction.
10. Manage current backlog of purchase orders/production orders to ensure material is processed on time to deliver to customer demands.
11. Understand the sales and production process across all product lines that require processing of material outside assigned product line, as needed.
12. Establish goals and plans for personal and professional development.
13. Participate in trade associations, stay abreast of market trends, and any other pertinent information required to meet the needs of Gerdau customers.
14. Support Gerdau Business Systems
15. Engage in new assignments or projects with minimal assistance and direction.
Job Type: Full-time
Pay: $77,000.00 - $96,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
Work Location: Remote
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