You can make up to $13/hr. ($12/hr. base + up to $1 in additional incentives based on goals and service quality) while helping people over the phone, all from the comfort of your home!
- $0.25/hr of the incentive is based on attendance. SHOW UP TO WORK ON TIME AND GET PAID EXTRA, GUARANTEED!!
We are hiring individuals able to complete training and work remotely.
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The ability to create a dedicated work space free from background distractions is REQUIRED.
By answering the call to join Call Experts, you will help people when they need it the most:
- Dispatching service techs to homes for emergency repairs.
- Guiding customers to the best service appointment that fits their needs.
- Reaching doctors for patients requiring medical attention.
- Assisting customers by placing orders for goods or services.
- Making reservations for restaurants and hotels.
- Connecting addicts with their crisis counselors.
- And So Much More!!!! Call Experts makes real-world change happen in real-time.
Ready to make a lasting impact in your community? Click apply now!
Call Experts is conducting virtual interviews - Fast and Easy!
Equipment Requirements for Remote Work
- Computer running Windows 10 or newer (Not a Mac or Chromebook)
- Desktop or Full-Size Laptop (monitor 15 inches or larger with a full keyboard built-in)
- Ethernet/LAN Connection to High-Speed Internet (not Wi-Fi)
- Wired Headset
- Webcam
- A working mouse (not a laptop touchpad)
Here is how we help you prosper and the keys we believe are vital to success:
- Up to 3 weeks of paid, in-depth training with our dedicated staff. Training is paid at the base rate.
- The ability to complete training is required for hire. Training is typically scheduled on weekdays during the middle of the day (for example 11 am - 5:30 pm EST).
- Bi-weekly pay via Direct Deposit, with additional incentive pay to reward those meeting and surpassing goals.
- Continued coaching and up-training throughout your employment.
- Easy access and communication with leadership.
- No rotating shifts or shift bids.
- Opportunities for overtime.
- Promotion from within. We invest in our people, looking internally first for promotion opportunities. Let entry-level at Call Experts be the first step to a long and growing career with us.
Key Responsibilities and Desired Qualities:
- Flexible availability goes a long way! Successful applicants MUST BE ABLE TO WORK WEEKENDS as part of the weekly schedule. Full Time is needed more than Part Time.
- We have both early morning and late evening schedules available.
- Efficiently follow scripted instructions and type grammatically correct messages that accurately summarize callers' needs.
- Use training techniques to ensure callers believe they are talking to a representative of the company they dialed.
- Uphold client confidentiality at all times.
- Answer the caller’s questions effectively while keeping control of the conversation.
- Be able to listen and recognize when a call needs to be escalated to a supervisor while remaining calm and helpful to the caller.
- Focus on presenting solutions with positive remarks to customers.
- Communicate any lessons, opportunities, and suggestions with leaders and managers to improve.
- Display a genuinely friendly, engaging, and helpful personality, on and off the phone.
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